Privacy Policy
This Privacy Policy describes how CARTER CLVB collects, uses, and protects your information when you visit our website, make a purchase, join our mailing or text list, or interact with our store.
Information We Collect
We may collect personal information you provide to us, including your name, email address, phone number, shipping address, billing address, order details, and payment-related information.
We may also collect information automatically when you use our website, including device information, browser type, IP address, pages viewed, referring websites, and how you interact with the site.
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Send order confirmations, shipping updates, and customer service messages
- Respond to questions or support requests
- Improve our website, products, and customer experience
- Send marketing emails or text messages if you choose to opt in
- Prevent fraud, abuse, or unauthorized activity
- Comply with legal obligations
Email and Text Marketing
If you sign up for CARTER CLVB updates, we may send you messages about new music, merch drops, exclusive updates, and related offers.
You can unsubscribe from emails by using the unsubscribe link in the email. You can opt out of text messages by following the instructions provided in the message, such as replying STOP where applicable.
Sharing Your Information
We may share your information with service providers who help us operate our business, including payment processors, shipping carriers, email or SMS platforms, analytics providers, advertising platforms, and website hosting services.
We do not sell your personal information directly to advertisers.
Cookies and Tracking
Our website may use cookies, pixels, and similar technologies to operate the store, remember preferences, understand site traffic, measure performance, and support marketing or advertising.
You can control cookies through your browser settings, but disabling cookies may affect how the website works.
Payments
Payments are processed through secure third-party payment providers. CARTER CLVB does not store full credit card numbers on our own servers.
Data Retention
We keep personal information only as long as needed to provide services, fulfill orders, meet legal requirements, resolve disputes, and operate our business.
Your Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. You may also have the right to opt out of certain marketing or data-sharing practices.
To make a privacy request, contact us at [your contact email].
Security
We use reasonable safeguards to protect your information. However, no online system is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties.
Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new effective date.
Contact
For privacy questions, contact us at:
CARTER CLVB
Email: info@carterclvb.com